Better Training for Safer Food

BTSF Online


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Welcome to the area dedicated to the online registration of participants in BTSF Online e-Learning Courses under the Better Training for Safer Food initiative.

In this section you can submit your Pre-enrolment application form for the e-Learning Course/s you are interested in, providing some personal data. At the end of this initial step, eligible requests will be validated by the correspondent National Contact Point / Competent Authority.

The BTSF Team proceeds with the enrolment of validated applications on the last working day of each week, by 12:00 CET. Once enrolled, an email will be sent to the address provided in the form with the credentials (Username and Password) to access the BTSF ACADEMY and instructions to log in.

Please be so kind to wait until the next enrolment date after the reception of the email titled “BTSF ACADEMY - Pre-enrolment Validation” before requesting support for access.

Invited applicants can request more than one e-Learning Course at once. It is recommended to consider the attendance requirements to ensure that 45 days are enough for their completion, before applying for more than one e-Learning Course at a time. The average dedication per Course ranges between 6-9 hours.

The submission of applications is not limited by any deadlines or quotas.

In case of technical problems concerning the functioning of this form, please contact our team for support at:

Thank you!


Please read before submitting your application/s

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The EU Plant Quarantine Regime for Imports (EUPQ) e-learning course is not available at the moment. Updating in progress.




Data Protection Notice for BTSF Online training activities

This processing operation concerns the participation in BTSF online training activities which are held within the context of the Better Training for Safer Food Initiative (BTSF) and hosted in the BTSF Academy to provide wider accessibility to training in the areas of food law, feed law, animal health and animal welfare rules, as well as plant health rules by using a state-of-the-art and interactive e-learning system. The BTSF is a Commission DG Health and Food safety (DG SANTE) Initiative managed by the Consumers, Health, Agriculture and Food Executive Agency (Chafea) and aimed at organising a EU training strategy in the areas mentioned above.

This data protection notice explains the reason for the processing of all personal data provided and how Chafea collects and handles them and ensures their protection. It also details how that information is used and what rights the data subject may exercise in relation to the data.

1. Your personal data is processed in accordance with Regulation (EU) No 2018/1725 on the protection of individuals with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. As BTSF Academy contains individuals’ personal data, its processing falls within the provisions of the abovementioned Regulation.

The data controller of the processing operation is the Head of the Health & Food Safety Unit of the Consumers, Health, Agriculture and Food Executive Agency (Chafea), acting as delegated Chafea's data controller.

Personal data is processed by the Chafea staff involved in the management of the BTSF of the BTSF Online e-Learning activities.

The data provided will also be accessed by National Contact Points (NCPs) and by DG SANTE.

The legal basis for the processing activities is Article 5(a) of Regulation EU 2018/1725 because processing is necessary for the performance of a task carried out in the public interest (or in the exercise of official authority vested in the Union institution or body).

2. The purpose(s) of this processing is the selection, enrolment and participation in the training activities under the BTSF Academy, as well as for statistical purposes.

In addition, data is processed for the following purposes:

·       to plan and organise training activities for BTSF Academy users;

·       to issue certificates of participation for the different e-learning courses;

·       to collect feedback from participants so that the controller can deliver better and more effective training, according to participants’ needs and knowledge as well as the skills necessary for their job;

·       to keep logs that include user activity (access time, actions, etc.), which could be used to resolve user incidents;

·       to perform ex-post evaluation of the impact of the BTSF Initiative. 

Chafea covers all needs on the treatment of information for the BTSF. The necessary profile information is generated during the registration process and account creation. The account allows the user to enrol in different courses and his or her profile data is used to track individual progress. The user can edit his or her profile data and request that the controller delete it.

3. The following of your personal data are collected:

·       Name and Surname

·       Email address

·       City

·       Nation of the sending organisation            

·       Organisation

·       Position held in the organisation

These are mandatory data for the purpose(s) outline above.

4. The recipients of your personal data will be Chafea and bodies charged with monitoring or inspection tasks in application of EU law (e.g. internal audits, Court of Auditors, European Anti-fraud Office (OLAF)).   Your personal data will not be transferred to third countries or international organisations.

5. Your personal data will be kept only for the time needed to achieve the purposes for which it is processed.

Data is kept for as long as the user has an active account. BTSF Academy will delete the account following a 10-year period of inactivity, or upon request of the user to cancel the account.

However, we may keep information identifying you for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.

Reports containing personal data will be archived according to Chafea's legal framework.

Nevertheless, where needed, after this delay, personal data will be part of a list of contact details shared internally for the purpose of contacting data subjects in the future in the context of the Chafea's activities. If data subjects do not agree with this, please contact the Controller by using and by explicitly specifying your request.

6. You have the right to access your personal data and to request your personal data to be rectified, if the data is inaccurate or incomplete; where applicable, you have the right to request restriction or to object to processing, to request a copy or erasure of your personal data held by the data controller. If processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.

Your request to exercise one of the above rights will be dealt with without undue delay and in any case within one month.

7. If you have any queries concerning the processing of your personal data, you may address them to Head of the Health & Food Safety Unit of the Consumers, Health, Agriculture and Food Executive Agency (Chafea) (entity acting as data controller) via:

8. You shall have right of recourse at any time to the Chafea Data Protection Officer at  and to the  European Data Protection Supervisor (

 I hereby authorise Chafea to handle the data submitted via this form for the purposes expressed above only.